Frequently Asked Questions
Everything you need to know about your Park & Fifth order.
How long will it take to receive my order?
Standard processing takes 3-5 business days, with shipping times varying between 2-7 days depending on your location. You will receive a tracking number via email as soon as your package departs.
What is your return policy for online purchases?
We offer returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain items, such as final sale pieces and intimate apparel, are non-refundable.
How do I ensure I am ordering the correct size?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.
Do you offer international shipping?
Yes, Park & Fifth ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific destination and local customs regulations.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders quickly, we can only accommodate changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.